DevOps and Infrastructure Engineer

ABOUT UPCLEAR

UpClear delivers a SaaS revenue management platform that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 20 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies nine years since 2014.

UpClear's global headquarters is in New York City, and we have international offices in London, Paris, and Hong Kong.

POSITION OVERVIEW

The DevOps and Infrastructure Engineer will be responsible for the management and maintenance of the infrastructure for our production and development environments. He will play a crucial role in ensuring the smooth operation of our systems by constantly monitoring performance, identifying and resolving issues, and implementing necessary improvements.

As release manager for the Americas region, he will coordinate and oversee the release process, ensuring smooth and timely delivery of software releases. Responsibilities include managing the release schedule, resolving any issues or blockers, and maintaining customer satisfaction.

With a deep understanding of SQL and a thorough knowledge of database performance related issues, the candidate will play a crucial role in the optimization of the database architecture. By fine-tuning the database infrastructure, the candidate will enhance its efficiency and ensure the overall maintainability of the system.

RESPONSIBILITIES

• Administer and maintain the infrastructure running our production and development environments
• Monitor the infrastructure and ensure its availability and performance
• Troubleshoot issues related to the infrastructure and applications
• Collaborate with cross-functional teams to optimize cloud resources and implement best practices
• Participate in the design and execution of maintenance operations
• Prepare the release packages and deploy them to production

• At least 7+ years of experience in the following:
• Experience with cloud infrastructure (Azure, AWS, or GCP)
• Strong knowledge of infrastructure management and monitoring tools
• Experience with troubleshooting and resolving issues related to infrastructure and applications
• Deep knowledge of relational databases (SQL, Transact-SQL, Azure SQL or similar)
• At ease with Continuous Integration platforms (Azure DevOps, GitHub, CircleCI or similar)
• Experience with Git
• Understanding of networking protocols and concepts
• Knowledge of scripting languages (Bash, PowerShell, Python)
• Experience with containerization technologies (Docker, Kubernetes)
• Understanding of security principles and best practices
• Excellent problem-solving and communication skills

WHY UPCLEAR ?

• Be part of a growing global SaaS company, with offices in NYC, London, Paris, Hong-Kong
• Work on latest Cloud technology and build architecture for fast-growing Tech
• Weekly happy hours, good office culture, global cross team collaboration, direct access to executive leadership for guidance.
• UpClear employees have access to a range of competitive benefits, including
• Various Health Care Plans you can choose from to best fits your needs (Medical, Dental & Vision)
• Retirement Plan with company match (401k, IRA)
• Generous Paid Time Off package that grows with seniority (Vacation, Sick, and Public Holidays)
• Paid Maternity leave
• Paid Parental bonding leave
• One month paid sabbatical after five continuous years of work at Upclear
• Hybrid work model
• Competitive Salary: $150K - $200K

The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary several factors may be considered as applicable including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority.