IPsoft automates IT and business processes for enterprises across a wide range of industries.
Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage.
Our virtual knowledge worker, Amelia, is the first cognitive agent who understands like a human.
Headquartered in New York City, IPsoft has offices in 12 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the largest global IT services providers.
Overview:
No engineer wants to tighten the same bolt over and over again. Engineers thrive on solving complex problems and putting their talents to use, and that’s where our CSI team comes in. The mandate of the CSI department is simple: automate, automate, and automate. Our CSI engineers hunt for opportunities to replace manual, repetitive processes with automation. Implementing these automations allows our skilled engineers to focus on creative work. So they don’t have to tighten that bolt, yet again.
In a typical day you will:
• Work through client requests to innovate by creating automation
• Leverage internal and client SMEs to gather details to enhance automation
• Repair impacted automations to ensure higher levels of autonomic success
• Help build global consistency by developing against internal software standards
• Drive higher levels of autonomic resolution and diagnostics through continual refinement of automation
Qualifications:
• Demonstrable knowledge of scripts in some administrative language (Perl, bash, sh, etc.)
• Great understanding of managed service provider operations and systems administration
• Linux or Solaris, TCP/IP, DNS, Apache, basic network troubleshooting, shell scripting
• Moderately strong interpersonal and communication skills
• Ability to work within a team and continually provide results
Rockstar Qualifications: (Not Required, Nice To Have)
• Past Systems/ Networking Admin role with scripting created supporting automation – a good 50/50 mix
• Nagios, MySQL, Java, Perl (or PHP), application servers (Tomcat, JBoss, Weblogic, Websphere, ATG, Resin)
Benefits